Cambios | Cancellations and Refunds - Fly Airlines Policy is a policy designed to provide passengers with flexibility, transparency and comfort when managing their travel plans. Traveling often involves unexpected changes, so this policy allows passengers to modify or cancel their reservations in a simple way, guaranteeing an experience without complications.

Los pasajeros pueden realizar cambios en sus vuelos, como modificar fechas, horarios o destinos, según la availability. Estos cambios pueden implicar additional charges depending on the type of ticket, the route and the moment in which they are requested. If the new flight has a higher rate, the passenger must pay the corresponding difference. En algunos casos, los cargos por cambio pueden ser mínimos si la request se realiza dentro del periodo permitido.

En cuanto a las cancellations, the policy varies according to the type of ticket purchased. The refundable boletos offer greater flexibility, allowing passengers to cancel and receive a refund after applying the corresponding charges. Por otro lado, non-refundable boletos generally do not qualify for a complete refund, although they can offer a partial refund or travel credit for future use.

The refund process is simple and is realized through the original payment method. Once the cancellation request is approved, the refund may take a few business days to be reflected in the passenger's account, depending on the bank or payment provider. In case of cancellations or significant changes on the part of the airline, passengers usually have the right to a full refund or flight rescheduling without additional cost.

In general, this policy is designed to help passengers manage unexpected changes efficiently, offering clarity and support during the entire travel process.